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FREQUENTLY ASKED QUESTIONS

Can I request a specific time for the delivery of my arrangement?
You may use the "Special Instructions" box located on the order form to request a particular time of day for your delivery. We will do our best to honor your request, however, we cannot guarantee the time request without confirmation from our customer service department. Delivery times outside our delivery area cannot be guaranteed as we do not know the schedule if each of our delivering florists in other cities.
 
Is the information I provide during the checkout process kept private?
All information is held in strictest confidence. We do not trade, rent or sell this information to outside companies. We only use this information to personalize your shopping experience, as well as notifying you about special offers, services and enhancements. Any suspicious or fraudulent use of credit cards will be forwarded to authorities and prosecuted to the fullest extent of the law.
 
Do you deliver on Sundays?
Local delivery in the greater Phoenix area is available on Sunday. Unfortunately we cannot guarantee delivery on Sundays outside our delivery area as it is not a standard delivery day for most florists. Monday will have to be an option.
 
What happens to my order when a florist attempts delivery and the recipient is not at home?
The florist may choose to leave the arrangement with a neighbor or manager and attach a note to the recipient's door stating who accepted the arrangement on their behalf; or if the area is secure, to leave the arrangement at the door. The florist may also leave a note on the recipient's door asking the recipient to call the florist's shop and arrange a convenient time for re-delivery. Another option is calling the recipient first to arrange a delivery time. If the recipient is at work all day, we suggest sending the arrangement to the workplace. Incomplete or incorrect address or phone numbers may delay delivery. Most florists employ professional delivery personnel who will find the best delivery choice for your special gift.
 
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Phoenix Flower Shops https://www.phoenixflowershops.com/images/siteSettingWide/LogoColorFinal50x50-19010410703.jpg Corporate Offices 5733 E Thomas Rd - Ste 4 Scottsdale, AZ 85251 888-311-0404 480-289-4000

Locations:

Phoenix - 50th St & Thomas Rd: 5012 E Thomas Rd Phoenix, AZ 85018 (602) 840-1200 Phoenix - 7th St & Bethany Home: 6041 N 7th St Phoenix, AZ 85014 (602) 840-1200 Tempe - Broadway & Dorsey: 1340 E Broadway Rd Tempe, AZ 85282 (602) 840-1200 Glendale - 51st Ave & Northern: 5018 W Northern Ave Glendale, AZ 85301-1548 (602) 840-1200 Phoenix - 19th Ave & Union Hills: 1907 W Union Hills Dr Phoenix, AZ 85027 (602) 840-1200 Corporate Offices: 5733 E Thomas Rd Suite 4 Scottsdale, AZ 85251

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